Family Accounts

What is a Family Account?

  • Family account is where the main account holder can create additional member profiles for their family members.
  • Each profile will work as an individual account but with some limited capabilities.
  • Main account holder can switch between the profiles and perform tasks such as booking classes, booking events, updating syllabus, etc…
  • Main account holders can log each profile into their own device and allow them to manage their own profile.

Who has access to Family Accounts?

  • Anybody who has a Family Plan.
  • Individual Plan where a parent is managing their child.
    • To get access to a Family Account you must answer Yes to the question “Are you a parent managing your Child?”
    • If you answered the question incorrectly as No, you can contact your club to switch you as a Guardian

Only the Primary account holder can perform the following actions

  • Subscribe to membership plan
    • Cancel membership plan
    • Freeze membership plan
  • Purchase Licence Book
  • Add and manage family member profiles
  • View all family member profiles by switching profiles
    • Perform all tasks within the profiled
  • Log family members into their profile on their device using a QR code
    • Revoke access to family member access

What can the family members can do on their profile?

  • View and Edit Profile
  • View, Book & Cancel Classes
  • Update Syllabus
  • View licence book
  • View Grading
  • Book events
  • Receive messages